Every customer. One story.
Contacts, conversations, and follow-ups in one profile — so nobody asks a customer the same question twice.
Everything between "hello" and "loyal customer".
Every order, call, message, and note in one place — whoever answers knows the whole story.
Promised to call back Friday? It shows up Friday. No sticky notes, no forgotten customers.
Track what is in the pipeline, send quotes, and see what closed — without a sales-ops degree.
Group customers by what they buy — repeat buyers, gone-quiet, big spenders — ready to reach as one.
Message a customer or a whole segment over SMS, WhatsApp, or email — right from the profile that holds their history, and the reply lands back on their timeline. Powered by Kanject Messages.
Five steps, then it runs.
One account for every Kanject product. Start with Customer 360; add the next one from the same place.
- 01
Create your account
One login, one bill. Your account is the door to every Kanject product you use.
- 02
Launch Customer 360
It opens from your Kanject portal, already set to your business.
- 03
Bring your data in
Import your spreadsheet — people, stock, customers, or guests — in an afternoon.
- 04
Invite your team
Roles and permissions per person. Everyone sees the same records.
- 05
Run the first workflow
Your first workflow, invoice, and insight come built in — the Fabric layer every product shares.
“Nobody asks a customer the same question twice now — everyone who picks up the phone sees the same history.”
Follow-ups that keep themselves.
Every promise, order and silence lands on one profile. When something changes, Customer 360 files the follow-through — so nobody asks a customer the same question twice.
The machine drawn like the records it keeps. A change on a customer profile is the trigger; the follow-through files itself.
- profile_momentYou promise a customer a call on Friday
- follow_upFiles the follow-up — it surfaces Friday, on their profile
—Pick a workflow to watch it run — pick it again to replay.
None of this is fixed. What counts as gone-quiet, which day a promise surfaces, which groups exist at all — yours to define, and to change.
Every customer. One story.
Start with Customer 360 and add messaging and forms as you grow — or take the lot as a suite. One login, one bill, connected by Kanject Fabric.
- One profile per customer
- Follow-ups that surface themselves
- Messaging on every channel
- SMS, WhatsApp & email in one
- Broadcasts & scheduled reminders
- Delivery you can actually see
- Payments inside the form
- Signatures & file uploads
- Branded QR codes to share
- Everything connected by Kanject Fabric
A workflow is a job you set up once and never do again — when something happens, like a form coming in, Kanject does the next steps for you. Your plan’s number is how many of these jobs you can have switched on at a time. How often they run is not counted, within fair use.
Team seats are the people on your team who sign in — everyone who works a customer. Starter and Growing Business include a set number; need more? Extra seats are a paid add-on — ask us for the rate. Kanject Business Suite has no limit. Customers and contacts are unlimited on every plan.
Starter, Growing Business, and Kanject Business Suite, side by side.
Use this as the buying map — each step up adds one more product, more headroom, and keeps the same single login and bill.
Starter $45/mo · $432/yr | Growing Business $59/mo · $564/yr | Kanject Business Suite $79/mo · $756/yr | |
|---|---|---|---|
| What's included | |||
| Customer 360 | |||
| Messages | — | ||
| Forms | — | — | |
| Capacity & setup | |||
| Team seatsThe people on your team who sign in — everyone who works a customer. Beyond your plan’s number on Starter and Growing Business, extra seats are a paid add-on — ask us for the rate. | Up to 5 | Up to 10 | Unlimited |
| Workflow automationA job you set up once and Kanject repeats for you. The number is how many you can have switched on — not how often they run. | Up to 25 | Up to 100 | Unlimited |
| InvoicingInvoices, receipts and payment records are included on every plan — never capped by your workflow allowance. | |||
| API accessAPI access comes with the Kanject Business Suite tier — connect your own tools or a developer’s. | — | — | |
| Features | |||
| One profile per customer | |||
| Follow-ups that surface themselves | |||
| Messaging on every channel | |||
| SMS, WhatsApp & email in one | — | ||
| Broadcasts & scheduled reminders | — | ||
| Delivery you can actually see | — | ||
| Payments inside the form | — | — | |
| Signatures & file uploads | — | — | |
| Branded QR codes to share | — | — | |
| Everything connected by Kanject Fabric | — | — | |
| Choose a plan | Start free trial | Start free trial | Talk to us |
Same login, same records — add any of these and your data is already there.